Santa Rosa Beach - Beach House Vacation Rentals #5091173

Rules and Regulations
Check-In / Check-Out Times. Check-in begins at 5:00 PM (CST). Check-out time is
10:00AM (CST). Refunds are not given for late arrivals or early departures.
Reservation Deposit and Online Rental Rates A reservation deposit equal to 50%
of the total booking charges is due at the time of reservation, along with full payment
for the vacation travel insurance unless declined by the guest. This deposit will be
applied towards the total booking charges due. This is not a damage deposit. We only
accept credit cards or electronic checks (eChecks) as payment. eCheck payments are
only available if payment is made more than 10 business days prior to arrival. Rental
rates posted online are subject to change, and no price difference will be given should
there be a change in price for still available dates at the home.
Payment of Rent. The balance of the total booking charges is due thirty (30) days
prior to the Check-In date. For stays longer than 21 days the balance of the rental fee
is due sixty (60) days prior to the Check-In date. We accept electronic checks for no
additional fee and credit cards (Master Card, Visa, American Express, and Discover).
Your payment method on file will be charged the week the final balance is due, and you
will receive payment confirmation via email once it is processed. If you would like to
pay your final balance with a different payment method, please contact the
Property Manager for alternative payment arrangements. prior to the payment
due date as listed previously in the Reservation Payment
Cancellations and Changes Reservations may be cancelled or shortened by notifying
the Property Manager in writing at least sixty (60) calendar days prior to your Check-In
date (“Cancellation Period”). Sixty (60) day notice is required for cancellation.
Cancellations that are made more than 60 days prior to the arrival date are eligible for
a full refund minus the $175 cancellation fee. Cancellations or changes that result in a
shortened stay that are made between 31-59 days of the arrival date forfeit 50% of the
full reservation amount and the $175 cancellation fee. Cancellations or changes that
result in a shortened stay that are made within 30 days of the arrival date forfeit the
full reservation deposit equal to 100% of the reservation total. Cancellation after check
in or early departure is not eligible for any refund of rent or deposit. Travel Insurance is
available to add to your reservations through Generali Insurance. Please ask for details
on how to add this travel protection to your reservation.
Some properties have a one hundred and twenty (120) calendar day cancellation policy,
and that cancellation policy is included as an addendum for those specific properties.
Accommodation Selections. The Property Manager appreciates that its luxury
accommodations offer different appointments, designs and layouts, and that
reservation holders want the peace of mind that they will stay in the specific units they
selected. Accordingly, we will reserve for you the specific unit selected at the time of
your reservation upon the receipt of your deposit and signed Rental Subject to
availability for maintenance, owner usage, or other issues that may render the
accommodations unsuitable for rental, and/or subject to the property remaining as a
Property Manager accommodation at the time of the stay, guests will be placed in the
specific unit set forth in their Agreement, or otherwise provided with a full refund or an
opportunity to stay in an equivalently priced accommodation if available. Notwithstanding the Property Managers’ efforts, if the specific unit reserved is
unavailable for any reason, guests will be limited to a full refund or similar
accommodation at their election. In no event will the Property Manager be responsible
for any direct or indirect costs, expenses, fees or other consequential damages
resulting from the unavailability of a specific accommodation.
Pets. We are happy to welcome up to two well-behaved dogs at our dog friendly homes
upon payment of a nonrefundable pet fee per approved. Some accommodations limit
dog(s) on size and weight. It is your responsibility to ensure that a dog friendly
accommodation that will accommodate your dog is booked at the time you make a
booking. Dogs must be always kept on a leash when not inside the property, and
guests must clean up any dog waste. Dogs are not allowed on any furniture at any
time, are not allowed in a private pool or spa should one be available at the home and
should not be left unattended. No cats or other pets are allowed. Pets are not allowed
on local beaches due to county ordinances.
If we discover a pet in or around a home without our permission, we will immediately
charge a non-refundable pet fee of $500 and/or evict you at our discretion. If the
property is damaged by the dog(s) or excessive housekeeping is required, you will be
billed for the amount required to remedy the damage and cover the costs of additional
housekeeping.
Some homes have a strict no pet policy due to owner allergies. If an unapproved pet is
discovered at one of these properties, a deep clean and professional cleaning of all
upholstered furniture will be necessary to remove allergens. The costs for these
services will be charged to the payment method on file.
The Property Manager is committed to providing reasonable accommodation to guests
with trained service dogs due to a disability. Service dogs that have been trained to
work or perform tasks for individuals with disabilities are always welcome at pet friendly
homes and are not subject to a pet fee. Please notify the Property Manager at the time
the reservation is made if you plan to bring a service dog. Service dogs must be
housebroken, under the control of the guest always (including limiting barking by dog),
and not left alone in the property. Please note that you are responsible for any
damages or excessive cleaning fees caused by the service dog.
Smoking is not permitted in or around any property managed by the Property
Manager. This includes no smoking on balconies, decks, patios, or other outside
spaces of the home. Guests who violate this policy will be charged an additional $1,000,
plus the expense of any necessary cleaning. Violations may also result in immediate
eviction and forfeiture of rent.
Minimum stay requirements. the Property Manager’s properties require a minimum
stay of three (3) Longer stays may be required during peak seasons and holidays. In
rare circumstances, stays less than three (3) nights may be approved by the Property
Manager. One week minimum stays apply at some properties during peak and holiday
periods, with Saturday or Sunday arrival and Saturday or Sunday departure.
Maximum Number of Guests. The maximum number of guests per accommodation is
based on the individual accommodation’s ability to comfortably and safely house ourThe home you have reserved has a maximum occupancy of {{unit.maxOccupancy}}. If
the maximum occupancy is exceeded, you will be asked to vacate the property and
forfeit any rental payments. One person per 150 square feet of heated/cooled living
area OR lower agreed upon maximum occupancy. Notice regarding Walton County’s
Noise Ordinance (Article 5): Civil Infraction fines up to $500.00 and or potential
criminal offense violation between 10:00 pm and 6:00 am.
Age Requirements. All of the Property Manager’s vacation accommodations are family
properties absent exceptions being explicitly granted by the Property Manager. No
properties will be licensed to vacationing students or young adults under the age of 27
unaccompanied by a responsible parent or guardian at a ratio of four (4) young adults
to one (1) adult over the age of 27. A parent or guardian must be always staying in the
property. Guests who violate this policy are subject to immediate eviction and forfeiture
of all payments made to the Property Manager in the Property Manager’s sole
discretion. In accordance with Florida Statutes, reservations made under false pretense
are null and void and check-in will not be allowed, or guests will be asked to vacate the
accommodation. This policy includes reservations made by parents or guardians who do
not check-in, and/or who leave overnight during the length of the stay.
Spring Break. For reservations in March or April, is required that one parent or
guardian at least 27 years old is present and staying in the property for every three
guests between the ages of 10 and 26. Proof of age is required by all guests and all
homes are subject to inspection upon guest arrival to ensure compliance. Violations will
result in immediate eviction and forfeiture of all booking charges.
A housekeeping fee will be added to all reservations, regardless of the number of nights
booked. The fee varies depending on the size of the property and is applied to cleaning,
laundry and start-up amenity costs. Guest vacation accommodations will be cleaned to
our quality standards prior to arrival and after departure. You will be responsible for the
cleaning of your property during your stay and for leaving the unit in good condition at
check-out. We respectfully request that you remember that you are staying in
someone’s home during your vacation; please treat it with the care you would your
own. If a property is found abnormally dirty at check-out, additional charges will be
charged to your credit card to assist in performing a deep cleaning of the property.
Additional cleanings can be arranged during your stay for an additional fee if you
prefer.
Additional cleanings can be arranged during your stay for an additional fee if you
prefer. Please notify the Property Manager prior to your arrival if you wish to purchase
additional cleaning services for your stay.
Check-out procedures will be given and include information to help you avoid additional
cleaning costs. Late guest departures are subject to a fee in the event the
housekeeping staff is delayed from entering the home due to an unapproved late guest
departure.
Cleaning Supplies and Toiletries. Your unit is provided with an initial supply of trash
liners, toilet paper, bath soap, shampoo, paper towels, laundry detergent, dish soap,
and dishwasher detergent only. Enough cleaning supplies and toiletries are provided to last the home for a short time - 2 to 3 days at most. You will be responsible for any
additional cleaning supplies or toiletries needed during your stay.
Linens and Towels. Each bed is set with clean linens prior to your arrival. If a sleeper
sofa or a converted bed (twins into a king) is available with your reservation, please let
us know prior to your arrival if you plan on using the sleeper sofa or the converted bed
to ensure linens are available for your stay. Bath towels, hand towels, and wash cloths
are provided in each bathroom based on the occupancy rate of the home you have
reserved. Any additional linens or bath towels can be requested for an additional fee.
Beach & Pool Towels. Please bring beach and/or pool towels as we do not permit
bath towels or linens to be taken from the unit except for Beach towels may be
available at the community pools, but the Property Manager cannot guarantee this
availability as neighborhood policies may change based on time of year or local
regulations. Beach towel rentals are available through local concierge companies if you
prefer to not bring your own.
Maintenance. During your stay, promptly report any maintenance problems to the
Manager. We will make every effort to repair any maintenance issues during your No
refund or rate adjustment will be made for unforeseen failures such as the supply of
electricity, water, pool filtration systems, air conditioning, telephone, WIFI/internet,
television or cable service, appliances, etc.
Damage Policy. Guests are responsible for the property, its contents, and themselves
during occupancy. Guests must lock windows and doors securely before exiting the
premises during their stay and prior to departure. Rearranging the furniture or
removing any items from the unit is prohibited. After Check-Out, the Manager will
inspect the unit for damage, missing items, and abnormally dirty appearance. If the
Manager determines that damage is present, items are missing, or the unit is
abnormally dirty, the Manager will repair the damage, replace the missing items,
and/or perform a deep clean of the unit at renter’s expense. Renter authorizes Manager
to charge the credit card or checking account on file to reimburse the Manager for any
such expenses.
Hurricanes and Severe Weather. No refunds will be given unless The National
Weather Service orders mandatory evacuation in a "Tropical Storm/Hurricane Warning
area" and/or a "mandatory evacuation order has been given for the Tropical
Storm/Hurricane Warning" area of residence of a vacationing The day that the National
Weather Service orders a mandatory evacuation order in a "Tropical Storm/Hurricane
Warning," area, we will refund any unused portion of rent from a guest currently
registered, any unused portion of rent from a guest that is scheduled to arrive, and
wants to shorten their stay, to come in after the Hurricane Warning is lifted; and any
advance rents collected or deposited for a reservation that is scheduled to arrive during
the "Hurricane Warning" period.
Vacation Travel Vacation travel insurance has been made available for purchase with
your reservation, and we recommend you add this insurance to your reservation. The
Plan includes coverage for the loss of your prepaid, non-refundable trip costs if your trip
is canceled or interrupted due to certain unforeseeable events. We offer travel
protection as a way for you to help protect yourself and your trip investment. Outstanding reservation costs are not eligible for reimbursement at the time of
cancellation and the cost of the Plan is not eligible for a full refund outside of the Plan’s
free look period.
Nearby Construction. There may be construction ongoing at properties adjacent to or
close by the property being rented by guest. The rules regarding acceptable noise
levels, start and finishing times, and other restrictions relating to any such construction
are governed by local ordinances and/or community specific rules and regulations
beyond the control of the Manager. As such, guest shall not be entitled to a refund
relating to such construction. Notwithstanding this, the Manager will use its best efforts
to ensure that the appropriate parties are notified, and appropriate remedial action
taken in the event that it receives notice that the construction at issue may be in
violation of any such regulations.
Security of Personal Property. The Manager is not responsible for any acts of theft
or vandalism, or other damages to any personal property or for personal items left by
guest in the accommodation at departure. Should a guest leave a personal item in the
home at departure, please notify the Property Manager as quickly as possible. If the left
item(s) is located, it will be brought to a local shipping store and the guest payment
method on file will be charged for the shipping expense.
Good Neighbor Policy. Please remember you are staying in someone's home during
your vacation. Please treat it with care and leave it in good condition at check-out. In
addition, please be aware of volume, trash, and parking in consideration of the local
community.
Firearms, Weapons, Ammunition and Drug Policy. Because of the risk of firearms
being left behind, which poses an unacceptable risk for employees, vendors, and future
guests, the Property Manager prohibits persons from carrying or otherwise possessing
firearms, ammunition, or weapons at any property managed by the Property Manager,
including carrying firearms in an open or concealed manner. This policy applies to all
firearms, including airsoft and BB Guests who fail to abide by this policy are subject to
immediate eviction and forfeiture of all payments made to the Property Manager in the
Property Manager’s sole discretion. Guests who fail to abide by this policy may also be
subject at minimum to a fine equivalent to the full amount paid for the reservation
should the firearm be left behind and will not be eligible to rent with the Property
Manager in the future.
Furthermore, the Property Manager prohibits persons from carrying or otherwise
possessing any illegal drugs at any property managed by the Property Manager.
Because of the risk of drugs being left behind, which poses an unacceptable risk
particularly for future guests with children, the Property Manager requires that guests
remove any illegal or legal drugs and all prescription drugs upon their departure. This
includes but is not limited to: tobacco, e-cigarettes, prescriptions, over-the counter
medications, and/or any paraphernalia. Guests who fail to abide by this policy may be
subject to a fine equivalent to the full amount paid for the reservation and may not be
eligible to rent with the Property Manager in the future.
No Subletting. The rental property may not be Your reservation is not transferable to
any other party. If in violation, guest will be asked to vacate the home and will forfeit
all reservation fees paid.
Marketing. By making your reservation, you agree to receive marketing emails and/or
texts from the Property Manager. You can unsubscribe or opt-out at any time.
Property Rules and Regulations. Most accommodations located in residential
neighborhoods or condominium developments are controlled by Homeowner’s
Associations or Condominium Associations. These Associations have rules that must be
Violations may warrant a fine that will be the guest's responsibility, and in some cases,
failure to comply may result in eviction. These rules apply to both owners and guests.
By entering into this Agreement, you and all of your guests agree to abide by the
applicable Association’s rules. These rules will be provided to you prior to arrival as part
of your guest information packet and through our mobile Guest Portal.
Cancellation Policy: Full refund 60 days prior to arrival and no refunds after that
Check in Time: 5:00 pm
Check out Time: 10:00 am
Security Deposit: No
Parking Allowed: Yes
Parking Price Type: Charges May Apply
Smoking Allowed: No
Pets Allowed: Yes