Write a Review!
"Beautiful Room
We had an amazing stay at the Palms 405. The room was as beautiful as the beach."
Oct 14, 2024 - Dusty H., Spring City, TN
"Great Condo on the Beach!!
The Palms 405 updating was wonderful! So much nicer than before. Better doors to the balcony, new fridge with ice/water on the front, and a newer stove/oven. The mattress and pillows in the master bedroom were wonderful! Most items that were needed in the kitchen were there. We’ll definitely be back!"
Sep 14, 2024 - , Bois D Arc, MO
"Family Vacation
This condo and its location are absolutely beautiful. Only had one small issue with the fridge and maintenance came right over to repair it. We will definitely stay here again "
Jun 16, 2024 - Charity M., Morgantown, KY
"Great place
Awesome! "
May 28, 2024 - Tameka H., Prairieville, LA
"Great Condo
This a very nice condo with everything you need. I would only recommend that new mattress in Master be updated as you can feel the springs when you are laying on it. Definitely would come back."
Jan 02, 2024 - Cathy E., Woodstock, GA
"Wonderful Thanksgiving Trip!
We loved this unit! It was so clean & updated, plus it was spacious. We would most definitely stay here again! "
Nov 27, 2023 - , Jonesboro, AR
"Very nice
Easy booking. Very nice cornerunit. Well equipped."
Nov 15, 2023 - Markus E., Zaziwil, XX
"Fall break time with family
The palms was a pleasure stay at this resort. Clean and relaxing. Friendly atmosphere. Great views."
Oct 30, 2023 - , Philpot, KY
"Great Getaway
The condo was much more than expected. The only dissatisfaction was that the agent did not tell us about the pool being out of order until our arrival. The overall experience was wonderful. Yes, this will be my go to place. "
Aug 18, 2023 - Latonya K., Midland, GA
"Great condo
This is a great place to stay when visiting Fort Walton. Great location, not near as crowded as it is when you get closer to the bridge. Nice, clean, and updated condo. Very spacious. Had everything we needed. Would stay here again! Brooks and Shorey were great to work with! Loved that we got to talk to a person right away. Enjoyed the free activities that come through booking with them. Would def recommend them. "
Aug 02, 2023 - Corrina L., Manito, IL
"Girls trip
Nice unit. Very clean. Rental company competent and no issues. Even checked in early as cleaning crew done.
We go for the ocean experience so good for us- balcony is oceanfront and we sat out a lot. Nice week��
Cons:just know pool area is small so if that’s your thing might not be best unit. Parking space for this unit is tight
"
May 18, 2023 - , Sparta, TN
"The Palms
Wonderful"
May 08, 2023 - , Hohenwald, TN
"Ideal for relaxing beach trip
Very good stay, right on the beach, good balcony and nice inside.
However, the bed in the spare room seriously needs to be replaced, very noisy with springs every time you move.
First night had a cleaning issue, but the response was great next day sending cleaning and maintenance teams early to solve it."
Apr 07, 2023 - Michael H., Smyrna, GA
"Late Summer Getaway
While we had to deal with torrential downpours and sustained winds from Hurricane Ida, we ended with great weather the last few days. Our condo was the perfect spot to watch the power of the storm and the beauty of the beach and ocean. The condo was well equipped with everything we needed. We had a wonderful time and hope to return again soon. The communication with the rental agency was great. Thanks for a carefree rental experience. "
Sep 06, 2021 - , Calvert City, KY
"Great family vacation
Our stay was wonderful. The condo location is perfect. "
Jul 26, 2021 - Danitza S., Montgomery, TX
"Great trip!
Our experience was very easy. A tropical storm was in the forecast at our arrival time and we are kept well informed on the status of our room and our arrival time. Our condo was ready well before we arrived. Our unit was neat, clean and spacious for our family of 4. We would definitely stay there again and we will continue using Brooks and Shirley as we have for several years now. "
Jun 28, 2021 - , Wichita Falls, TX
"Great trip!
We loved the rental at the Palms. The condo was clean and well kept the beach was at our fingertips. We were very close to good food, shopping and fun adventures. This was not our first trip to Fort Walton and we seek out this unit again. "
May 24, 2021 - Cynthia W., Savannah, TN
"Great stay in a great condo!
We have stayed at a number of different condos in this same complex and this one is by far the best. The condo was very clean, had an incredibly well stocked kitchen for meal preparation, well decorated a an end unit. No complaints on the condo and the realty company was fantastic to work with. Only dissatisfaction was with the beach chair service as the rep did not manage the chairs/umbrellas very well and if you went up to your room or for a walk for a few minutes, since someone wood crab your chair set up. A bit frustrating especially when you’ve purchased an additional chair and umbrella set up for a very high price. There is also the continuing issue with the hotel’s guests across the parking lot using the condo facilities, pool, grills, and other parts of the condo property.These are minor things as the overall stay was great!"
May 10, 2021 - , Hoover, AL
"Beautiful Location
We loved our stay, it was a great location and had a great view. I am glad that we went in March and not later in the year, the A/C unit struggled to keep the condo cool when it was 70 degrees out so I can imagine how hot it would have been in the summer. The unit needs updating, but it was clean and comfortable. my kids complained that the guest room beds were not comfortable, but I had no complaints with the master bedroom bed. It was located a little further down the island, but that was nice, the beach was not crowded at all and we had a blast! "
Mar 22, 2021 - Rick S., Hendersonville, TN
"Beach trip with my kiddos
The rental was clean, spacious, convenient and still in the perfect area of the beach. No huge crowds! The beach was clean and the chairs & umbrellas were ready for us!"
Oct 18, 2020 - Stephanie T., Acworth, unknown
"Excellent location, and without the crowds
The Palms is an excellent condo and we've never had a bad stay.
Unit 405 is nice and clean, but could do with some upgrades. The living room TV has an incredible amount of burn-in to the point where it's almost unwatchable, and a Blu-Ray or DVD player in the living room would be a nice addition. (We were there for the beach, but rainy days do happen. :))
As always, the property management folks were excellent and the location just can't be beat. We had a great time!"
Oct 13, 2020 - John B., Hazel Green, AL
"Beautiful room, getting to it with a broken elevator not so much
The condo itself was perfect, very clean and beautifully decorated with gorgeous views. Kitchen had everything we needed, plenty of room for our large family to hang out in the same area. The ONLY bad part was the broken elevator that was never worked on a single day in the 7 days we spent there....Not an enjoyable time having to drag luggage for 6 people up the stairs, then having to hike back up them every single time you went out or to the beach. The elevator working should not be optional, nobody wants to spend thousands of dollars for their once a year vacation and have to haul all your beach stuff and luggage up stairs. Also, with the coronavirus being as prevalent as it was in FL, I never saw anyone cleaning or wiping doors or hand railings in the common areas of the building during our stay."
Jul 14, 2020 - Christy H., Kingston, GA
"Much needed beach vacation.
I don’t want to be a negative nanny but I have stayed in several different condominium complexes in Ft Walton. I was very disappointed with my stay at The Palms. The parking was terrible. I had a reserved spot that I couldn’t get my car into. The tiniest pool I have ever seen. The pictures were very deceiving. I am a beach person but I have grandchildren that love a pool. You had to haul the garbage to a dumpster at the end of the parking lot. We stayed in 405 and the kitchen was so small we were bumping into each other. To conclude on a positive, the condo had everything we needed and view was awesome. The distance to the beach chairs was nice also."
May 31, 2020 - , Booneville, MS
"SERENE
THE CONDO WAS FABULOUS, VERY COMFORTABLE AND FULL OF SUNLIGHT (I WAS HAPPY I BROUGHT MY NIGHT EYE MASK). THE KITCHEN IS A TIGHT FIT BUT WORKABLE, POOL WAS SMALL BUT ALL IN ALL WE WERE THERE FOR THE BEACH AND SERENE LOCATION. SO IT WAS GREAT!"
Jun 26, 2019 - RALEIGH S., Ward, AR
"Memorial getaway
Breathtaking views from the kitchen to the living room to the master bedroom and balcony. Awesome location! We love the location this is the third time we have booked with Brooks and Shorey, always worth the money. We enjoyed the beach theme and all the convenient items such as the full kitchen, washer and dryer and the extra beach chairs in the closet. The only thing that could have been better is there was an issue with the sliding glass door. We will for sure be back. "
Jun 04, 2019 - Shannon M., Ardmore, OK
"Sooooo relaxing
I love coming back to this beach and this rental. My family's favorite"
Apr 23, 2019 - , Owensboro, KY
"Another Great Week in Ft. Walton Beach!
I work at Eglin AFB on a regular basis and I've stayed at almost all the condos up and down the island, but I always go to The Palms for vacation stays. It's clean, number of units are small, parking is great. The upgrades to the lobby and the pool area were a great surprise! Condo was clean and spacious for our family of 4. The condo had everything we needed, we bought food for the week and were set. We had key cards in the past but they have upgraded to keyless code entry now which is so much better. Brooks and Shorey called us on our way down to tell us our condo was ready and gave us the code for the door. Did everything on-line, never had to stop by and check-in/check-out. Used the Hospitality app the they recommended, made everything seamless. Didn't take advantage of amenities(except for the chairs/umbrella)so we can't rate those. The overall stay was perfect, but if I have to find a complaint about one thing, the batteries in the living room remotes were almost dead :):)"
Oct 01, 2018 - Ricky I., Acworth, Georgia
"The Palms 405
Comfortable condo. Couple of minor issues with the sliding glass doors but they were taken care very quickly. Also an issue with our flight being cancelled at the last minut but we were able to stay an extra night much to our relief.
Most places we have booked with have more staples such as salt and pepper, paper towels, beach towels, etc. But not the case here, you really do need to bring or buy the items they recommend. It would have beneficial to have some not-glass cups you could take drinks to the beach in so we bought a couple of those too. Overall it was a great place with nice views and we will return. "
Sep 28, 2018 - Kenneth H., Clinton, Utah
"Perfect location for a quiet beach vacation.
We chose this unit for the location & reviews that we read. It is just steps to the beach, & the view is awesome. The condo itself gets mixed reviews. It was clean (I am very picky) & I never saw any kind of bugs. There are several things that need to be addressed. The carpets need cleaning, our feet did get dirty when we went bare foot. The dryer takes a very long time to get items dry. The toilet in the small bath seems to lose water & then it tries to (loudly)refill the tank about every 15 min. Also the shower door really needs to be replaced. There was sand in the dresser drawers, I put down hand towels before I put my clothes away. The sliding doors are very hard to open/close. The screens were semi off the tracks, so not usable. There are cracks on the balcony where the railing was screwed into the concrete. The covered parking spot is nice but a very tight fit if you have a larger vehicle. The beach chairs included were a nice perk. There are plenty of linens. Over all we were satisfied, but considering the cost for 7 days, I feel that the unit needs someone to pay attention to the aesthetic details. "
Sep 07, 2018 - Paul F., Evansville, IN
"Home on the Beach
This is our favorite condo on Okaloosa Island.We have stayed here almost every year for the last eight years, sometimes twice. It is very clean, comfortable and fresh. The owners make sure you have all that you need and more.They keep it updated and we love the beach decor! The balcony and view are wonderful. So nice to wake up in the morning to see the beautiful beach, water and sky from the master bedroom. We have breakfast and lunch every day from three balcony. We see dolphins, and enjoy watching the different types of birds from the balcony. There is always plenty of everything we need in the kitchen. So nice to have the washer and dryer and able to keep the laundry up while we are there. We also like Brooks and Shorey, they are there to answer any questions or concerns. In all the time we have stayed here we had only one minor problem with the condo and it was fixed within a few hours. They just need to know you have a problem and it is taken care of! We always check this condo's availability first when vacationing on Okaloosa Island! "
Aug 28, 2018 - , Smyrna, TN
"Nice
Very Disappointed in the pool, could use new carpet.
for the price i was a little disappointed"
Jul 16, 2018 - , Rome, GA
"TP 405 - June 9 - 16, 2018
Very enjoyable. We've stayed in this unit several times in the past and those experiences are what led us to stay here again."
Jul 01, 2018 - , Alpharetta, GA
"Love FT. Walton
Great area! Awesome views, great beach.
Outside furniture was dirty in this unit. No hot pads for handling pans out of oven. Elevator was so SLOW!Found dried blood on wall outside master bath."
May 03, 2018 - , Bristol, IN
"The Palms 405
The condo was very clean and nicely decorated. It had everything we needed. The only complaint that I have is the elevator, the door didnt open on the 1st floor, you had to pry it open with your hands. I would stay here again."
May 02, 2018 - , RIVES JUNCTION, MI
"Spring Break 2018
This is our second trip to the island, first time at this condo. The condo seemed clean enough (not clean enough to have delayed our check in however). The company was nice enough before our arrival to inform us about some construction happening at the condo and even offered switching us to another location. We decided to stay and never saw the construction actually happening while we were there (bonus!). I would have liked to see more useful kitchen utensils and what not. Not many forks, spoons, kitchen towels, large coffee cups or plastic cups for kids on tile floors. Location to the beach was awesome. Washer and dryer are tiny but got the job done and was great to have. Beds could use an upgrade they were probably the least comfortable part of our stay. Pool isn’t heated and very tiny but we weren’t there for the pool so it wasn’t a huge deal. Over all it was a great stay, we lucked out with weather and spent most of our time on the beach watching string rays and dolphins! "
Apr 17, 2018 - , Tipton, Mi
"Nice Condo
As far as the condo unit itself, we were VERY satisfied with it; well stocked and clean. However I was VERY disappointed in the fact that the pool was not up and running and I was told about it 5 days before arriving. Also maintenance was being performed on the condo and the maintenance workers had all their "stuff in my parking place, of which there were very few. The elevator was also non functioning and with my bad knees I had to climb 4 flights of stairs 2 days. I believe Brooks and Shorey knew the pool was non functioning as, regular people told us it had been down for a while! Loved the roominess of the condo, though and large balcony. Would consider renting again, but not thru Brooks and Shorey."
Jan 15, 2018 - Dawn T., Decatur, IL
"GREAT VACATION
Very nice place with great view. Well stocked kitchen and comfortable beds. Hope to return soon."
Oct 18, 2017 - Jay or Angie J., Lewisburg, TN
"Family Retreat
Myself, Wife, 3 kids, and grandparents all went on a vacation to Okaloosa Island, staying at the palms, the condo was perfect everyone loved it. the view was great for my parents as they didn't get to the beach but once or twice. you walked out on the balcony and it was like you were on the beach, very close with a great view. We are family oriented in our vacation selections, we avoid things and situations that are inappropriate. and this vacation spot is as good as you will find for families. The property was clean and well maintained. The only downsides were the parking was tight, the beds were a little stiff to sleep on, and we couldn't' find an extra blanket, These are very nitpicky complaints honestly the property is the best we have stayed at so far. 5 star rating. "
Aug 22, 2017 - , Saltillo, MS
"Loved It!
Unit was bright and beautiful. We truly enjoyed our stay. There was construction going on but it did t hamper the experience. We were called ahead of time and told the pool would be out of service. Kids loved the beach so much the pool wasn't even missed.
We're looking forward to booking a return trip for next year. "
Jul 13, 2017 - Samantha P., Memphis, TN
"Perfect!
We have been staying here for 13 years, every year. We absolutely love it. It's quiet and right on the beach. So close you can hear the waves. Will continue coming for as long as we can. Super clean and so accommodating. "
May 28, 2017 - Pamela J., Fairhope, AL
"Wonderful Visit !
The accommodations were just what we expected ! Loved this corner unit ! "
Oct 28, 2016 - , MUNFORD, AL
"Awesome condo!!
This condo is very tastefully decorated and has most everything you need for your stay. It had boogie boards, umbrella, beach chairs etc, that was really nice. We had 5 people and is was plenty of room. The free beach set up everyday was really great! The free snorkeling deal daily is not daily-it is only on days they go out. Great location, out of traffic!! The app is really helpful from Brooks and Shorey."
Oct 04, 2016 - Lisa A., Shreveport, AL
"condo 405
the condo was in a nice location but the condo itself seemed somewhat dated. the bathroom off the hallway was moldy around the shower stall. we had a very nice time and would come back."
Aug 07, 2016 - James H.
"Sunny
Great beach, good time."
Aug 06, 2016 - , Mooresville, IN
"Adequate accommodations
The condo was comfortable and adequately furnished. The only complaint is we had to wash some of the dishes before we used them as they were not clean. The view from the condo is fabulous and we saw dolphins swimming by every morning. Other lessons learned while we were there: don't leave your shoes on the boardwalk (as they will most likely get stolen) and don't go in June because the sea weed is horrible!"
Jul 07, 2016 - Dana R., Collinsville, OK
"Texas travelers
Enjoyed our stay. Easy access, enjoyed the amenities and white sand beaches! Rental staff very prompt in responding to services."
Jun 25, 2016 - Karen S., McAllen, Texas
"Condo #405
Good location, but the property is older and is in need of repairs and updates. Our condo seemed clean enough, however the tub and shower was so stained and discolored that we could not determine if they were clean. The carpet in the master bedroom was badly stained and had a moldy smell. The kitchen was nice & had just been updated. The view from the balcony was great. The pool was very small but we very seldom go to the pool. I think a lot of the condo owners were staying the same week, they tend to smoke very heavy. Could not find a place on the beach that you did not smell tobacco smoke. The property management company was very nice and recommended some great places to eat. "
Oct 13, 2015 - Lisa R., Keavy, KY
"Mid August 2015
Everything was good. Condo in good shape. Good access to beach. Good location."
Aug 24, 2015 - Jerry and Beverly K., Germantown, TN
"Beautiful condo for our Florida vacation on Okaloosa Island!
We like to vacation on Okaloosa Island because it has beautiful Gulf views (this one is right on the water!), but we like that it's not as crowded as Destin. There are no high-rise condos on the Island, and we usually can find immediate seating at the Boardwalk restaurants, as well as other local eateries. The Publix is right over the bridge to buy supplies, and there's a Tom Thumb just across the parking lot from this particular condo - very convenient! We have used several realty offices to stay on Okaloosa Island, and this is our third condominium complex, but this was our favorite condo so far, so we will most likely return! The pictures and descriptions were accurate, so we were happy to see that our condo was exactly as we expected it to be - except even more beautiful in person! We appreciated the bed configuration, as we have 5 in our family, and our son was happy to not have to sleep on a hide-a-bed for once! We appreciated the beach toys and rafts in the condo, and the young man in charge of the beach service was very friendly every day! The only thing I could even find that wasn't positive was that my daughter said there were Goldfish crackers on the floor behind their bed when we arrived, and a blanket hanging on the window. But the blanket may have been intentional, as it kept out the hot sun, and the Goldfish crackers were, no doubt, due to the quick turnover the cleaning service must do - especially during peak season! :) We absolutely loved our experience, and had a marvelous vacation, once we found the office (Google had a little trouble finding it!LOL.) Thank you, Brooks and Shorey! We'll be back!"
Jul 14, 2015 - Tamera P., Frohna, MO
"A Piece of Pardise
We loved our stay! The condo was beachfront and the view was beautiful. The beach was not overly crowded, the weather was perfect for our stay. The location on the condo was nice, very close to restaurants and shopping. The beach chairs and umbrellas were such a nice touch. We had to call management about a small issue and they immediately took care of it. We will definately be returning next year!"
May 12, 2015 - Denise O., Petersburg, OH
"Brooks and Shorey Great-Condo okay
Beach vaca for family with three boys-tv has something smeared on it that would not come off. Pillow case and bed spread in master had stain resembling blood or chocolate"
Oct 27, 2014 - , marion, Ky
"Breath taking ocean view!!!!
Our family of 6 stay for a week the condo was clean and the view was just what we dream of! The 2 chairs and umbrella was awesome! To set on the beach and not have to wag chairs back and fourth was worth the stay here! The young man that worked the beach (beach attention) was super nice! Everyone we meet was so helpful! The only down fall was we couldn't seem to find the right places to eat! The last night we ate at Ali's and it was awesome! Loved there pizza!!! I would highly recommend this condo if you do decide to go, you might want to bring extra bathroom tissue coffee filters salt pepper if you plan on cooking. Over all was one of the best family trips excluding the food! Lol.. Just because we didn't no the hot spots! Next time we will google the restaurants and be more prepared' also. If you have kids go on the dolphin tour you want regret it!!! Thanks again for a great family getaway!!! Susan From Kentucky "
Oct 27, 2014 - Susan P., Smithfield, Ky
"Back to The Palms
Our 6th trip to The Palms but first time in 405. Loved the unit, the corner rental and of course, the porch. Only complaints and they are probably beyond your jurisdiction, were the others above, feeding the Seagulls, the constant chain smoking with morning and evening being the worst since that was their most time in the 6th floor condo. Other tenants were very upset also. Anyway, I realize you have heard this compliant previously. Even though smoking is forbidden inside and permitted outside on the porch, the smoke does get in the condo with the open doors. And no, I did not feel compelled to report it to you since in real life there is nothing to do but not rent to them again and I want everyone, to have a good trip. That said, and it is my only complaint in all my years at The Palms, working through your company was a very pleasant experience and we would tell our friends to go through Brooks and Shorey. Thank you. Hope to do it next fall, hopefully in October."
Sep 29, 2014 - , Fort Smith, AR
"My get away
We were very happy with the condo and the view. "
Sep 17, 2014 - , Waverly Hall, GA
"The Palms 405
We had a wonderful week here.The condo was clean, nicely decorated and spacious for us 4. Wonderful condo with really good AC. The view was awesome. Maybe some new king size pillows for the master bed. (But I do have pillow issues) was the only thing. The elevator is very slow so we got some good exercise using the stairs. We will keep it on our list to stay in this unit again. Thank you owners for sharing your spectaular home.
"
Aug 06, 2014 - Terry W., Marshall, TX
"Palms 405
The condo itself was nice; however, the Palms building needs work!! Also cleaning staff needs to be more through. Pictures from kitchen window are deceptive--actually are looking out at buildings and not beach for the most part. Also when checked in gave different number to be contacted at when condo ready--did not call that number "
Jul 25, 2014 - , WADESVILLE, IN
"A week at The Palms
We have been staying here for several years now, and have always been satisfied with our stay. The room is very clean, calm, and relaxing with amazing views. "
Jul 08, 2014 - Mandy M., Texarkana, Arkansas
"Just Beachy
There were a few things missing from this condo that we had become accustomed to at others we had stayed in. We worked around them and had a great vacation."
Jun 23, 2014 - Kim J., Springfield, MO
"Awesome Vacation!
Our stay at The Palms was a wonderful and relaxing stay. The only issue we had was the screen doors didn't slide very well. Other than that our stay was great! We would stay there again."
Jun 15, 2014 - Matt D., Elida, Ohio
"birthday gift
The condo was beautiful and very clean. The building is old and run down. The elevator is so slow and the stairs are in bad shape. We love the area and always stay on Okaloosa Island."
Jun 09, 2014 - Denese B., Ackerman, MS
""BEST EVER"
When we arrived at the Palms #405, we were so pleased with the Condo!! It was even better than the pictures on the web site! We had a wonderful time and will be returning in the future for sure! The only thing that I see that could be improved on is the glare from the window on the TV in the day. It needs to have room darkening drapes. Thanks again for a great stay!!"
Jun 02, 2014 - Daniel C., Luttrell, TN
"Ft Walton Beach
The condo was beautiful! Had everything a person could want for a nice relaxing vacation! The view was perfect.
Brooks & Shorey were very friendly and helpful.....just wish they were a little closer for convenience."
May 08, 2014 - , High Ridge, MO
"Spring Break Getaway
My family and I really enjoyed our stay at this condo....and are interested in visiting again"
Apr 23, 2014 - , Hunnington, IN
"Spring Break 2014
In general, the property was a nice place. It's in a good location. I liked the fact that it is not a high rise. The beach area was not crowded. I was pleased with the condo itself. It was decorated nicely and we'll kept. The elevator was broken for the first few days of our stay. We were on the fourth floor. Therefore, that was an inconvenience. I was disappointed in the pool. It's quiet small. However, I would staying there again. "
Apr 16, 2014 - , Greensburg, KY
"Great Condo with beautiful views!
Condo was comfortable and very clean. We liked it very much. Got great pictures at sunrise and sunset from our balcony.Parking was a little tight though, but was not a big issue. Had a wonderful stay!"
Sep 05, 2013 - Frances W., Norcross, Ga
"Amazing!!!!!
Our condo was perfect and the location of the condo couldn't have been better! We WILL be back!!"
Aug 05, 2013 - Diane R., Fenton, MO
"Nice Property.
A nice condo. It is starting to age and could use some dry wall work. Location is good and beach is beautiful. "
Apr 10, 2013 - , Brighton, MI
"Excellent
Condo was perfect"
Oct 27, 2012 - , Trussville, AL
"40th Wedding Anniversary
For our 40th wedding anniversary we stayed at The Palms unit 405 and we had a wonderful and relaxing vacation. We have rented this condo several times and always enjoy our stay there. The couple that we rent from are so personable and easy to work with. We also like the Brooks & Shorey staff. This is a great condo. It is clean, fresh, and continually updated and well cared for. There is plenty of room, the decor is so cute and fun. It is right on the beach and we enjoy the large balcony. Also appreciate the fact that chairs and an umbrella are included in the rental price. One of our favorite things to do there is have breakfast on the balcony and watch for dolphins! The kitchen is well stocked and has everything that is needed to prepare a meal. We enjoy this condo, and have recommended it to family and friends."
Aug 26, 2012 - , Smyrna, TN
"Vacation 2012
We had a wonderful vacation. The location was very convenient to all our planned activities. The view was great and the access to the beach was perfect. Even the young men that did the umbrellas and chairs were so polite and helpful. This was a great vacation and we are already thinking about when we can go back."
Jul 23, 2012 - , Perkwood, MO
"A Perfect Place for Some Downtime
Great place to take the family. Everyone associated with Brooks and Shorey and The Palms was friendly and helpful. Unit 405 is clean, comfortable and well stocked. The beach access is just a dune walk-over away. When it was too warm we enjoyed the beach from the balcony or sitting in the complimentary chairs under the umbrella. The location is great - you're close to Ft. Walton and Destin attractions, but away from the crowds."
Jul 17, 2012 - , Beaumont, TX
"Perfect Beach Vacation
Our vacation was over just 3 weeks ago and the kids are already asking when can we go back! :) The condo was perfect for our family. LOVED having the beach right there, pool was clean, it's far enough away from the large crowds but an easy drive to any restuarant or entertainment you could think of. We plan to return in the future. "
Jul 03, 2012 - Andrea U., Aviston, IL
"Summer Get-a-way
The overall experience was totally awesome. Loved the Palms and the 4th floor end unit. We had a blast and the Condo is exactly as shown in the pictures."
Jul 01, 2012 - Frances D., My Juliet, TN
"Great condo. Very clean and nice.
We enjoyed our stay at the Palms. The condo was great. Very clean and loved that it was right on the beach. I would recommend this property to everyone. The condo had everything you would need. Thanks again for a wonderful place to stay."
May 28, 2012 - Sharron F., Trenton, GA
"Fabulous Place!
The condo was decorated very nice. And everything was fairly new. I think the cleaning service could do a better job. The throw rugs were very dirty and there is a lot of build up in the patio doors. We had a problem with a toilet when we arrived at 4:30pm and they couldn't come fix it until the next morning. I also had to call them again because they didn't show up. I had them fix a light and add new batteries to the remote control. I know these are miner things, but I would want my condo to be well taken care of. We had a great time there and would go back. "
May 23, 2012 - Kimberly E., Jackson, LA
"disappointed
I have stayed here before, but felt this time the throw rugs in bathroom and kitchen needs to be replaced and were not clean, the bedroom that has the two beds needs room darking window treatment to block out the lights on the building.There were tiny ants in the kitchen sink area."
May 09, 2012 - , Jonesboro, AR
"Great location - poorly maintained
The first thing that hit me was that the AC was obviously not working.
The first night was muggy.
The AC was repaired the next day.
The unit was poorly maintained. Numerous water stains on the ceiling and missing texture were just a couple of the issues that should have been corrected before renting to anyone."
Apr 03, 2012 - Carl C., Collierville, TN
"The Palms 405
Overall, it was a very satisfying experience. Lcoation is great for beach and access to restaurants and other services. And the beach is wonderful.
Furnishings were generally clean and fairly new. Liked the colors. Only one cockroach. Parking spaces are tight but understandably so. Did not use the pool as it is very small and poorly placed, but we didn't come for the pool.
It was a great first time experience and we will come back again."
Oct 09, 2011 - Susan J., Eagan, mn
"AWESOME!!!!!
From the first time I called the Brooks & Shorey till we turned our keys in everything was handled very professionally and everyone was so friendly and helpful. The condo was great!!! We most certainly want to come back. Will recommend to everyone. Would give more than 5 stars if possible"
Sep 26, 2011 - Lanny C., Tishomingo, MS
"August Vacation at the Palms
The condo was clean and nicely equipped. We did think the notes on pillows were somewhat unecessary but guess there is more theft in a condo than others would know. While the condo was clean, the pool never seemed clean and the restrooms by the pool were
also questionable. The elevator was so slow! We were very happy only a few people were staying in the complex. This would probably prevent us from staying at the unit during prime months. Overall we met nice folks and enjoyed the stay.
"
Aug 22, 2011 - Joe H., Murfreesboro, Tn
"
"
Aug 06, 2011 - Jennifer C., Fort Worth, TX
"
The condo was beautiful and was well maintained. I would recommend to everyone and will return myself."
Jul 30, 2011 - Donna H., Portland, TN
"2 comments, need mattress pads on beds,and didn't inform us of the chair rentals ending
"
Nov 07, 2010 - , Lebanon, TN
"
Unit is desperatly in need of updating. Very worn and tired."
Aug 17, 2010 - Walter B., Covington, LA
"Great location; a pity the condos weren't up to scratch
My sisters and I booked three condos at The Palms for our annual vacation. It was our first time at The Palms. We arrived to find the air conditioner not working and the bathtub leaking badly in one, no working Internet in two condos, and one condo roach infested. The 2-bedroom units had a cramped layout, with an unappealing second bedroom with the fluorescent light from the hallway shining in its window (we had to put up a blanket to eliminate the glow). Staff were great and immediately helpful, but we were very disappointed with the general level of maintenance, especially given the rather draconian approach to cleaning deposits and the very late check-in time because of their “extremely high cleaning standards”. They need a "feedback and problems" form in each room that you can fill out at the end of your stay; that way, hopefully, many of these problems would be fixed before the next occupants arrived. The 4pm check-in/10am check-out is also outrageous, especially for condos where you’re going to live in the room quite a lot, unlike a hotel where often all you need is a place to go to bed at night. With those sorts of check-in times, it’s a rip-off to charge more than half to two-thirds the price for the first night. We ended up being able to check in early and check out late after talking to the staff and being fortunate our room wasn’t needed, but it’s a poor policy. I’m sorry our room experience wasn’t better, because the location is terrific and the staff helpful. I think the problems really lie higher up the food chain. Things like the check-in times, cleaning deposit policy and the original incredible lack of flexibility and lack of updated information about the impact of the Gulf oil gusher indicate unwieldy and remote management attitudes rather than any staff deficiency."
Aug 03, 2010 - , New Orleans, LA
"
The condo was awesome! It had everything we needed and was decorated beautifully. We especially enjoyed watching the dolphins. We hope to come back soon and would definitely recommend it to friends."
Jul 13, 2010 - , Jonesboro, AR
"We are just starting into our Snow Bird stay. To date all has gone very well. I received excellent help with the reservation from Tesse and Stan was great at check-in and helping with a rental for next year.
Our unit is very clean, neat and well organized. We are totally happy with all the amenities and all that is involved with our stay. Brooks and Shorey are off to a great start!!!!
Thanks Tesse and Stan."
Jan 12, 2010 - Robert T., Mauston, WI
"Thanks for a wonderful stay!! A rare fine - GREAT customer service!!!!!
"
Sep 09, 2009 - Debra B., Utica, MS
"Our stay at the Palms 405 was very enjoyable! We are hoping to take our two daughters next summer.Loved the view and would recommend to everyone
"
Aug 15, 2009 - Sandra F., Crossett, AR
"
"
Jul 20, 2009 - Kelly S., Oxford, AL
"
"
Jul 20, 2009 - keiichi S., Doraville, Georgia
"
"
Jul 13, 2009 - Bertha V., Diboll, TX
"
"
Jul 01, 2009 - Thomas H., Mansfield, Georgia
"We were very satisfied with our condo
We stayed in FWB at THE PALMS room 405. The condo was clean and well appointed. The condo is well laid out and the view amazing. Brooks and Shorey promised and delivered. We will use them again!!"
Jun 17, 2009 - Diane C., Macon, GA
"405 tp
several problems with plumbing, bathroom mold and unit needed carpet cleaning and furniture cleaning and floor / baseboard cleaning"
Mar 06, 2009 - , Oakville, Ontario
"
"
Jan 05, 2009 - Kelly C., Warner Robins, GA
"The condo was great. We d just planned to stay for three nights but we called our jobs for an extra day vacation and stayed another night. We wished we could stayeon for a month or so. The beach was beauiful the weather was great and we all could
breath really well. Again I would recomend this condo to everyone."
Oct 02, 2008 - , Griffen, GA
"
"
Sep 09, 2008 - Clay A., Baton Rouge, La
"GREAT TRIP
WE REALLY ENJOYED OUR STAY AT THE PALMS. WILL BE SEEING THEM AGAIN NEXT SPRING. THE ONLY THING MISSING WAS A PLACE TO WASH OUR CAR. PLUS I FORGOT PARKING COULD USE IMPROVEMENTS, TOO CLOSE !!"
Aug 31, 2008 - JAMES S., FRIENDSHIP, TN
"
our only complaint is the elevator is extremely slow"
Aug 13, 2008 - , Ringgold, GA
"
"
Aug 03, 2008 - , Harlan, KY
"
"
Jul 08, 2008 - Kerry M., Winder, Georgia
"Our 5th year at the Palms!
We love staying at The Palms. Nice, clean, well-equipped condo on a beautiful beach in a convenient location.
The office staff is wonderful. From the reservation to questions to issues, they are always friendly and helpful."
Jul 07, 2008 - FRANCES B., CYPRESS, TX
"The place was great! Very good location. Great veiw, good people, and clean
"
Jun 24, 2008 - Herbert P., Springfield, La.
"Great location! Beautiful Beach!
We stayed 5 nights and would recommend this corner room to anyone who wants a wonderful view of the beach. The only complaint I have was that it needed to be cleaned a little better.(Dirt and "stuff" under the couch and entertainment center and bath and kitchen could use a good bleaching.)We appreciated the 2 chairs and umbrella that came with the rental VERY much!"
Jun 07, 2008 - Nina M., Morganfield, KY
"Nice Clean Condo
Not alot of wow factor but a nice clean condo in a great location. B&S very helpful with a problem or two we had. Parking kinda crazy and way small pool but otherwise nice property."
Jun 07, 2008 - Jim M., Louisville, Ky.
"Fun in the Sun
It was a great place to stay and right on the beach. It was very relaxing and we had no difficulties that would discourage us from coming back again. "
May 07, 2008 - Sheryl R., Shreveport, LA
"
"
May 04, 2008 - Baldermar G., Diboll, TX
"
"
Apr 27, 2008 - Pat T., Huntsville, Al
"
"
Apr 27, 2008 - Dennis S., Bedford, TX
"
"
Apr 18, 2008 - Angie C., LaFayette, Georgia
"We really enjoyed our stay. The condo was clean, spacious and had a great view. Location was fantastic. The only down sides were the tight or inclined parking and slow elevator. We would definitely stay there again.
"
Apr 13, 2008 - Walter D., Cumming, Georgia
"Wonderful vacation!
We enjoy out stay each time we come and plan to come back!"
Apr 12, 2008 - Frank L., Bellevue, WA
"The Best Family Vacation Ever!
We stayed in the Palms #405 and absolutely loved it. The property was clean, updated, spacious and the view was fabulous! In fact, we have scheduled another vacation in the same condo, same room for May, 2008 hoping to make this an annual event. The condo is small and private. Easy parking and access to local attractions. Highly suggestion this particular condo and room."
Apr 12, 2008 - , Baton Rouge, LA
|
