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"Oceanfront bliss
It was amazing waking up to the sight and sound of the crashing waves every day. I've stayed twice now with this company and find them to be very easy to use and provide wonderful units. "
Oct 13, 2024 - , Salem, IL
"Wonderful trip
Had a wonderful time with family (56) of us. Meals were wonderful, beach ok as I don’t like sand. Pool was great. My rooms were very nice except for some peeling paint."
Aug 12, 2024 - Linda F., La Place, LA
"Nice room but could use some updating
Room was nice but living room furniture was extremely uncomfortable. The cushion came off the chair to reveal a pizza crust and Doritos. Blinds in one of the bedrooms were broken. The blinds didn’t cover the window so every morning the sun was your wake up call
Would rent the condo again , but would be a more enjoyable stay with a few updates "
Jun 25, 2024 - , McDonough, GA
"Unbelievable view! Fabulous unit!
We loved our stay! This was not the unit we had initially booked. Due to some major updates the other complex was having we had to sadly find a new place. This place did not disappoint us! This place was larger than the initial one. It was located in a quiet spot. Seriously a quiet spot to stay, with all the units and families that were staying here, we rarely heard any other sounds inside of our unit. The view as soon as you walk in was amazing! There’s a large heated pool for the kids to enjoy since the ocean is pretty chilly in March. We loved having a view of the pool so we could see if it was too busy prior to heading down- it never was! The kitchen came with hand towels and hot pads which many times is lacking for a vacation rental. Brooks & Shorey is a very well run company with amazing customer service! We would definitely stay here again! The only request we could think of to make it better was to have a curtain on the guest bedroom (with two beds) window as the light directly outside of it still shown through the blinds.
The complementary chairs and sun shade was a wonderful addition! We took advantage of that each day that it was sunny. "
Apr 01, 2024 - Andrea M., Midland, MI
"Beach Wedding Stay
The rental experience was good. The condo needs a little updating, some of the ceiling is peeling off in one of the rooms, cabinets are peeling off and the drains drained pretty slow. Overall, the condo was exceptional. It was very clean and perfect location! "
Aug 07, 2023 - Paula S., New London, MO
"Islander 7010
The condo was clean. Was disappointed with the location. I was led to believe it was close to Summer Place where I had stayed before. I chose that location because of walking distance to several restaurants. It was almost 3 miles down the road. This condo needs some repairs. Master bath cabinets in bad shape. Not very professional as a rental to not fix. Sliding balcony door hard to use. Tracks needed cleaned. All in all not a bad condo. I would not stay there again. Brooks and Shorey misled me on where it was located. Next time I’ll check a map instead of taking their word. "
Jun 24, 2023 - Starla H., Liberal, KS
"Amazing week!
The room was very clean, and very spacious for our family and kids. We had no issues and the staff was very friendly and helpful. "
May 09, 2023 - , Hewett, WV
"Review
Spacious and clean. Did not like west view prohibited by other condos. Could not see sunsets. Did not like carpet, which had stains. Drapes in master bedroom very bad stains (mildew) at bottom. Ceiling in 3rd bedroom stained and falling in corner. Bed very uncomfortable in this bdrm. One shower had rusty rod and hangers. Stain on kitchen floor. Shelf missing from freezer so hard to store frozen food. Part of venetian blind missing in 2nd bdrm. Didn't like washer and dryer in bdrm. White bedspreads with stains. Screens on balcony torn. 5 times while there fire alarm went off. Timed duration one time and it lasted 24 minutes. When called desk to ask when elevator would be in service (7th floor and in wheel chair), Escapia desk person said we were not in the unit we had been in for a week. Said she had no record of us. Elevator out all day. Lady at B & S office on Elgin Pkwy. was extremely nice. Appreciate housekeeping. It was very clean. I hope to stay with B & S again but hope for Gulf Dunes where we have stayed 3 or 4 times a year for 20 years. Had reservations there but owner decided she wanted unit for our time frame even though we had reserved in March. Won't try renting her unit again. Love Gulf Dunes and the employees there. Have never had a problem there."
Dec 21, 2022 - , KINGSTON SPRINGS, Tennessee
"Absolutely perfect!
Perfect location on the beach. We had 3 couples plus kids, and the fact that each bedroom has its own bathroom was perfect. We loved the balcony for morning coffee, evening winding down and any other time we wanted the open space. The condo itself was great. Beds comfy as well as common rooms. Some of us played at the pool and others at the beach. The location was great for a beach wedding and other festivities in Destin. We were there in the off season, so no places were too crowded. I hope we can stay here again in the future. Thank you for the best family vacation!"
Oct 08, 2022 - Kim M., New Albany, IN
"Great Family Vacation
I have nothing but positive things to say about Brooks and Shorey and their ease and professionalism throughout the rental process. Everything was fast, simple, and just as described. This is our 6th year in a row staying at Islander Beach Resort, but our first time in a 3BR. All the other condos we stayed in were up-to-date in decor and appliances. The showers and faucets in this one look like the cheapest ones you can find in Wal-Mart, and the fridge needed some new shelves in there (previously broken I assume). The full size washer and dryer were AMAZING, albeit they are in the bedroom with 2 beds, so disturbing to those staying in there if you need to do laundry early am or late at night. The mirrors on all the walls in the dining room and bedrooms were a bit daunting, but we got used to them after a while--kids had to run into them a few times before they got the idea (ha!). Overall, we would stay in this condo again as the size was perfect for our family and adult children. The one complaint I have about Islander, which was new this year, is that they pick up the umbrellas by the pool at 4pm. At this time, the entire pool area is still covered in sun and doesn't get shady until around 5pm. We asked the guy picking them up why they did that so early and his response was "because that's what time I get off." HOWEVER, there has to be someone still on premises because they promptly started kicking us out of the pool area at 9:50 pm. Not sure why that person can't pick up the 6 or 7 umbrellas they have around the pool area. "
Aug 03, 2022 - Stacie F., Gramercy, LA
"Super Vacation
Islander did not disappoint. Very spacious condo! Communication was excellent . Great location.!the free adult activities are a super addition. Checking out was a breeze. Our grand kids loved Alexa!!! Would definitely recommend ��"
Jul 09, 2022 - , Burke, TX
"7010
Second time staying in this room, third time at the islander and we absolutely love it! Checking in and out is alway smooth. Only complaint we have is the boardwalk to the beach was close and had to use the public one and they did not have a way of washing sand off but other then that we loved it there! "
May 18, 2022 - Courtney J., East Bernstadt, KY
"Island Getaway
Excellent choice!"
May 11, 2022 - , Columbia, SC
"Good Time
Enjoyed our stay"
Apr 25, 2022 - Debbie S., Cartersville, GA
"7010 Review
Location is great, view is good, lots of space, everything was clean, checking was easy, parking easy. Could use some updates. But overall good option for large family "
Apr 21, 2022 - Corey W., Lansing, IA
"Wonderful Beach Days with Siblings
My two brothers & their wives, my sister & I spent 4 wonderful days together in a condo at The Islander. The accommodations were perfect and we couldn’t have had a better time!"
Oct 27, 2021 - , Decatur AL, AL
"Awesome
We had an amazing time in Fort Walton. Our condo was clean, roomy, on the top floor with amazing views. Everything was great. We would stay here again and plan to. "
Aug 26, 2021 - Bill F., Enterprise, UT
"Nice stay
Enjoyed the property and location. Brook and Shorey Resorts staff were most helpful with any question I had. "
Aug 03, 2021 - , Columbia, MS
"7010
We really enjoyed our stay. The only thing I would change is updating the outdated furniture, add black-out curtains to all bedrooms and providing kitchen towels and dish clothes. The master bed wasn’t very stable and every time you shifted the bed would squeak and hit the glass mirror. Two of the dining room table chair were broken not a big deal but could had been a safety issue. We told the staff and they were sending maintenance out to fix. Also bedrooms facing the outside of building needs blackout curtains. It was very bright in rooms at night from the lights on the walkways.
The staff was very friendly and helpful to anything we needed. When we had a minor issue maintenance was in our room within 5 minutes to help us.
Overall we loved our stay. It was a great location, with amazing views and the beach chair service was so nice to have. The condo got a fresh coat of paint and it looked amazing. Guest services was helpful and courteous. That is most important to me. They were always kind and very helpful. Would definitely recommend this condo to anyone wanting to visit the area. "
Jun 28, 2021 - , Greenville, IL
"DO NOT STAY IN THIS ROOM!!!
My vacation was ok. You need to know this. Whoever owns this condo needs a remodel. I had this same room back in 2016. That’s was 5 yrs ago and it needed help then. I don’t think they put the money back into this condo. I’ll give you a list of why:
1. The bed in the master bedroom was lumpy and should have been changed out yrs ago. 2. The kitchen is lacking supplies. (It’s a good thing I knew what I was getting into. I bought my own pots and supplies). The furniture is outdated and no where for a condo that sleeps 8-10 for people to sit. The table only had 5 chairs and one of them were broken. How did you expect 8-10 people to eat. Well, we ate standing up!! The stove either work on high or nothing. I could go on and on.
Because I’ve used brooks and shorey for many years. I know what other condos looks like and 7010 is by far the WORST!!
The only reason you got a 1 star is because I couldn’t choose NO STARS AND **** NO, I would not recommend that room to anyone.
Just know! My husband and I had to come home and see a chiropractor for our backs because the bed was so BAD. That’s money I shouldn’t have had to spend after paying that kind of money for a condo!!! "
Jun 21, 2021 - Tammy S., Pineville, LA
"It was a nice place to stay overall.
The only thing we noticed that might help the next people that stay is we could not find any dish rags, dish towels or hot pads in the unit. "
Jun 13, 2021 - Lori G., Roswell, NM
"Islander 7010
Very enjoyable stay!"
May 08, 2021 - , Meansville, GA
"Nice views of gulf
The condo was on the 7th floor, great views saw dolphins every morning. Our only complaint was one of the elevators were broken and we had to hike up the stairs a few times,it was a long hike. The facilities were being renovated, I think we should have been given a discount for the noise. Otherwise the inside condo accommendations were very nice"
Oct 24, 2020 - Alice G., Arlington, TX
"Great Stay!
This condo is so roomy! Beds are comfy! It was clean. View was great! Needs bigger pots for cooking! "
Oct 20, 2020 - , Opelousas, LA
"Family Time
All had a good time. Unit is a little dated but served the purpose needed. Nice place to stay and relax with family after a day on the beach. "
Jul 29, 2020 - Michael G., Flower Mound, TX
"Softball trip
Condo was clean, had an issue with one of the stove burners...contacted Brooks and Shorey and it was immediately taken care of. I had read bad reviews about the beach chair service...we had EXCELLENT service. We informed the guy of our room number and check out date and our chairs were reserved with our group each day! "
Jul 20, 2020 - , Sellersburg, IN
"Great stay
Really enjoyed out stay. Great vacation rental. Had a wonderful time in fort walton and will definitely be back ."
Jun 22, 2020 - Steve B., SODDY Daisy, TN
"Fort Walton vacation at Islander
We had a wonderful experience at the Islander 7010. The condo was very clean, pictures are reflective of the condo. Brooks and Shorey has been an awesome company to go through. We used the free tickets for the dolphin cruise and golf. Highly recommend Brooks and Shorey Rentals.
"
Sep 10, 2019 - , Bedford , Indiana
"Nasty unit.
My wife and I rented 3 units for this trip. Unit 7010 should not be on your rental program."
Aug 28, 2019 - , Columbia, TN
"?
We had a delightful time and enjoyed the property very much."
Aug 15, 2019 - Andy h M., Knoxville, TN
"June 2019
It was great, plenty of room and very clean "
Jun 13, 2019 - Donna T., Jacksboro, TN
"Same resort, different room
Always enjoy staying at the Islander. First time for this room. Few stains on the floor in living room and curtain in master bedroom. Could use a few more pots for cooking. There was 2 small and one extremely large one. Could use a few between this sizes. Top floor was very quiet and a great view"
Oct 16, 2018 - , Erlanger, Ky
"Relaxing
Roomy, great pool,not a bad drive, close to everything "
Sep 21, 2018 - , Dacula, GA
"Annual Stay
We had a total of 10 rooms and everyone had a great time. For the first time, We took advantage of the free amenities outside of Golf. Everyone enjoyed the dolphin cruise as well as crab Island. We anticipate to have 12 to 15 rooms booked for next Labor Day holiday weekend we took advantage of the free amenities outside of Golf. Everyone enjoyed the dolphin cruise as well as crab Island. We anticipate to have 12 to 15 rooms booked for next Labor Day holiday weekend 2019!"
Sep 07, 2018 - Michael M., Lithia Springs, GA
"July 21 - July 28 2018 Vacation
Condo was very clean. Patio furniture needs updating as all chairs have broken places in the PVC pipe and were afraid they would break further as we sat on them. One of the double beds could use a new mattress. Overall, the condo lived up to the beautiful scenery."
Aug 01, 2018 - Betty M., Bellamy, AL
"islander
Had a wonderful vacation
Had a wonderful time
wonderful time!
"
Jul 31, 2018 - Patsy C., Slidell, LA
"July 2018
the unit was really nice. Large and spacey.
However bring your own pots as there were only 2 frying pans and a 2qt sauce pan and bring our own pot holders as there were none of those either.
There were also only 3 carts for guests unpacking and packing on Saturdays there NEEDS to be more.
having said this I would rent the unit again."
Jul 24, 2018 - Mary Lyn R., Covington, LA
"2018 Family Beach Bash
We love the Islander & have been staying there for years.I like that it is family oriented.We have made friends there and see them the same time each year.The 7010 Unit could use is the same as when we stayed in 2010.Carpet& sofa could be changed/removed.The air filter changed regular. "
Jul 10, 2018 - Sherrie R., Ponchatoula, LA
"Great stay
Kitchen well stocked, near great restaurants, nice beach. Kitchen well stocked, plenty of towels, good washer and dryer. Mattresses in the middle bedroom need to be replaced, they are very saggy."
Jun 23, 2018 - , Louisville, TN
"great view
condo was older and needed some upgrades. saw 2 rats during our stay outside by the pool."
Oct 11, 2017 - Chris L., Murphysboro, TN
"Needs updating and repairs
The location and beach are beautiful. The unit 7010 needs some major updating and repairs. The furniture is old and dirty, the cabinet doors and closet doors are falling off hinges. My father had to fix the sink and toilet in the bathroom, and reattach the cabinet doors and closet doors."
Aug 05, 2017 - , Slidell, LA
"Beach trip with my Grandkids from North Dakota
Had a wonderful trip! Love Ft. Walton Beach. We have been staying at the Islander for a few years now and we love it! This unit was on the 7th floor, lots of space and spectacular views from the balcony! Highly recommend!"
Jun 12, 2017 - , Rockford, Alabama
"Spring Break Break 2016
This unit was nice, just not as nice as some of the other units we stayed in at the Islander. It was great to have all the room and everything functioned as it was supposed to."
Apr 04, 2017 - , Rogers, AR
"Labor Day weekend
Three couples rented this condo and it was very roomy and mostly comfortable. The bed in the master bedroom was probably the worst bed I have ever slept on. Our backs hurt every day we were there. There were no pot holders and not enough kitchen towels. The rental was very clean and enough kitchen supplies. I would recommend this room IF the bed was changed in the master bedroom.
"
Sep 11, 2016 - Julie H., Marrero, LA
"Just What the Dr. Ordered
the room was very good, with a fantastic view.
the only problem was their seemed to be too many beach chairs reserved that were not being used."
Jul 25, 2016 - Phillip N., Kenner, La
"Cleveland Vacation
We enjoyed our stay, the pool and the beach service were great. Some of the local spots we enjoyed were Cafe Italia, The Original Crab Shack, Destin Commons and our favorite local bar Coasters"
Jul 24, 2016 - Jeni C., Wellsboro, PA
"Yearly family tradition
My family and I visit the Islander yearly for a vacation. We rent 3 condos and always enjoy our stay. The activities in the area are great for adults and children We plan on continuing this tradition and recommend others to try the Islander "
Jul 16, 2016 - , Slidell, LA
"Awesome Trip to Florida
We had a great time - the three bedroom we rented was awesome - the place was great - the staff was amazing and helpful as well as the rental management staff; only compaint was the elevator at our place was extrememly SLOW so upside is we got plenty of exercise going to the top floor by stairway"
Jul 06, 2016 - Sharon L., Athens, PA
"happy
Absolutely wonderful!"
Jun 27, 2016 - Kristina Y., Austin, TX
"Ft. Walton Beach
We were very pleased with the rental. It was clean and well equipped. The location was great!"
Jun 23, 2016 - MARTHA B., LIBERTY HILL, TX
"Great accomidation!
The location was exactly what we expected. The layout and size of the unit was better than we expected. we were running just a couple of minutes late on our arrival but Sherry at the rental office waited for us so we did not have to come back the next morning for full check in. I would highly recommend this property and would stay here again. There is plenty to do within a very short drive and we took in a Dolphin/snorkeling cruise and we also enjoyed the complementary chairs and umbrella that was but out for us each morning."
May 28, 2016 - Michael S., Dunn, NC
"First visit to Flordia
The beach was wonderful. The water was clear and weather was beautiful. We will never use Brooks and Shorey again. They are Heartless. My mother had to miss her vacation because she had to have emergency open heart surgery. 2 weeks before check in tried to cancel because we didn't get the trip insurance. Who could ever imagine this would happen and they told me if we didn't come we would loss the money. So while my mother laid in a hospital bed she missed her vacation. The room wasn't clean the carpet was stained the furniture wasn't cleaned under found dirty underwear under the twin bed."
Sep 29, 2015 - , Sevierville, TN
"end of summer vacation!
We had a great time. The unit isn't new but it is very well maintained. It was clean and all the appliances worked well. The master bed, my room, was quite comfortable; some of the best rest I've had in awhile. It's close to Destin with plenty of attractions as well as local fun places. The restaurants weren't anything to write home about, but I'm not a foodie. We are looking forward to going back next summer if not before! "
Aug 17, 2015 - , Rock Hill, SC
"Perfect Place!
This condo is right on the beach with an oceanview. It is close to restaurants and shopping. The condo was described as having a room with two queen beds, however, they were really full size beds which was a little disappointing."
Jul 07, 2015 - , Piedmont, OK
"GOOD TIMES
make sure you get the parking info and the wireless internet details before you get into the room. Once you are on site it is hard to find anyone there who knows what is going on."
Apr 25, 2015 - , Buford, GA
"Fort walton october
Good visit"
Nov 20, 2014 - Gary B., Bartlett, TN
"Needs Updating But Clean, Great Floorplan, Great Location!
We come to Fort Walton Beach every year and stay with Brooks and Shorey. This condo was a slight step down from other Brooks and Shorey condos we have stayed in. It has a great setup and great location, but really needs an update. I would recommend getting rid of the carpet also. Too much sand for carpet. We would stay here again, but I would not say this should have the same price point as Brooks and Shorey's other condos unless there is an upgrade. Also, when we picked up our packet upon arrival, there was a picture of the front of the Islander showing where our entrance was. We unloaded our luggage with two babies, went all the way up to the 7th floor, only to find out the wrong entrance was shown on the picture and we were in the wrong building. Otherwise, we really enjoyed our stay! "
Sep 03, 2014 - Rebecca B., Shalmette, LA
"Overall very satisfied with condo
Loved the layout of the condo and how it was decorated in the beach theme. Very comfortable and cozy. Large living space too. Worst part was previous renter had cooked fish and smelled really bad first couple of days. Did not like having to use keys instead of keyless entry and having to stop and 'check in'. Read the fine print because you are not guaranteed the condo at 4pm when it states check in time. You could have to wait up to an hour!!"
Jun 24, 2014 - , Murfreesboro, TN
"Unhappy with Islander Unit 7010
We have visited Destin, FL every year the past 5 years. We rented Islander Unit 7010 and Islander Unit 7009 because we have a large family and these two units were available and side by side. Unit 7010 was in bad need of repair and updating. We felt like we came in right after a College Spring Break. The carpet, sofas beds were disgusting. The stove was in bad shape, the cabinets were in bad shape, the vacum cleaner didn't work. We would have left immediately if not for 7009 which was at least cleaner. We felt ripped off for the price we paid. We will NOT stay here again."
Aug 27, 2013 - Jerry T., New Caney, TX
"Someone needs to learn what walking distance means
Overall I was happy with the property. Nice view, nice beach. My only complaint is that I asked for a condo that was withing walking distance to the intersection entering Okaloosa Island. When we got our condo, it was one of the furtherest away. We spent a lot of money on cab fare that we wouldn't have had to spend had I gotten what I asked for. It was a nice condo, which I would recommend to someone that didn't mind staying so far out the island. One other thing, the elevators are the slowest that I have ever seen. It's a good thing that there aren't more floors.
"
Aug 26, 2013 - , Cullman, AL
"nice
condo was very nice we had lots of room for everyone. the washer and dryer being in the bedroom was odd. the cleaning ladies need to check all bathroom drawers we found tobacco poured out in one to the bathrooms drawers that should have been cleaned up a few dishes that was not clean and put in the cabinet but our overall stay was great.We will be back "
Aug 05, 2013 - Mark W., Benton, AR
"Great Beach Week
Property and location are great! Only complaint is the elevators were not working at times or very slow at other times. Other than that, we had a great time and intend to stay there again next year."
Jul 29, 2013 - , New York, NY
"Okaloosa Island vacation at the Islander
Excellent overall experience. Spacious accommodations. Perfect Gulf view. Well stocked kitchen. Easy access to elevator/beach/pool. Location was very close to restaurants, attractions, Destin. Air conditioning was great during the day, but not cold enough at night. DVD player in the living room was not working. Called office and was told that they would replace it on Monday or Tuesday because maintenance was not available for the weekend. No one ever came to replace it. It didn't really affect us too much. There was a working DVD player in another bedroom that the kids used. The exercise room was small, but I was able to get an adequate workout. Honestly, we had the best and most relaxing vacation we've had in a long time. "
Jun 17, 2013 - Richard R., Louisville, KY
"Overall nice
Our overall stay at the condo was nice. I liked that we had plenty of towels and wash cloths. I did not like how we could not check in until 4:00 and office closes at 5:00. Then I have to take time of out my vacation to officially check in or I'm charged a 55$ fee. "
Mar 27, 2013 - , Lauderdale, Ms
"ISLANDER VACATION REVIEW 7010
THIS WAS BY FAR THE BEST AND NICEST PLACE WE HAVE EVER STAYED IN. THE OVERALL CONDITION OF THE CONDO WAS EXCELLENT, WE LOVED THE DECOR, WE HAD SO MUCH ROOM. THERE WAS NOT A SINGLE PROBLEM WITH OUR ACCOMODATIONS; AND THE ONLY PROBLEMS OVERALL WITH OUR TRIP WAS THE RAIN!!! WE LOOK FORWARD TO STAYING THERE AGAIN, AS THIS WAS SO PLEASURABLE FOR US, IT WAS LIKE BEING AT HOME, ONLY BETTER. THANK YOU SO MUCH."
Aug 24, 2012 - , Batton Rouge, LA
"Family Vacation 2012
Disappointed that we didn't get to check in till after 6 pm. But the room was very nice and clean and everybody was nice. After we got home I discovered that a pack of my husbands contact lenses were left there. I contacted Brooks and Shorey and they went out of their way to look for them. They found them and mailed them to us. Thanks to that we saved $50 due to not having to order another pack of lenses. Try not to forget anything but if you do, they will do their best to find and send it to you. "
Jul 30, 2012 - , Warrior, AL
"Very roomy
The condo was very large and decorated nicely. It could use a good carpet cleaning, but regular housekeeping was fine. It was not too fancy, but this was great because we have four young kids with us. We loved it! The balcony was huge which we loved. "
Jul 27, 2012 - Jan H., Slidell, LA
"2012 Beach Vacation
This was a much needed vacation for myself and my husband. The weather was nice until the end of the week. Our condo could use a little touch up (missing vertical blinds, squeaky ceiling fans) but overall it was nice."
Jul 23, 2012 - , Stone Mountain, GA
"WONDERFUL FAMILY VACATION!!!
Our recent stay at Islander Beach Resort (#7010) was wonderful! The unit was beautifully decorated and had everything our family needed to enjoy our stay... well except for a blender (LOL)! We had to have our margaritas "on the rocks". I would recommend this property without hesitation!"
Jul 01, 2012 - Gail P., Rienzi, MS
"Vacation
very good"
Jun 30, 2012 - Ramona B., Saint Louis, MO
"Could be cleaned better
Location was great, Resort was nice and loved the amenities but the unit needed a really good cleaning and inspection."
Jun 26, 2012 - Sheryl B., Baytown, TX
"June 2012
Execellent experience with the condo and the company."
Jun 06, 2012 - , Warren, OH
"Nice condo
We had a wonderful time. Great place for s family vacation ."
Apr 16, 2012 - , LOUISVILLE, KY
"Request consideration for 2 of the 4 days of our stay
I would like consideration for the fact that the beach was closed for 2 of the 4 days we were there. Because B and S requires payment 30 days in advance, we could not cancel our last two days and go home when the hurricane effects hit our location. We
were condo bound which was not our intent. Mr. Shorey told me they rent the property, and not the beach, but the only reason we rent the property is because it is on the beach.....I talked to other clients who stayed during the same time frame, and their rental
agents offered them two days' refund...."
Sep 08, 2011 - kelly s., anniston, al
"Overall view of stay
Could use a very thorough cleaning and some updated maintenance. Company staff was very friendly and helpful. Also pool at this resort was not very clean and pumps were never running. Always white stuff floating in pool. Elevators very slow and very hot,
awful."
Aug 24, 2011 - , Meridian, MS
"Islander 7010
We stayed at the Islander in June, 2011, with family and had 4 different condos all rented through Brookes and Shorey & all on the 7th floor. All the condos were very nice but 7010 definitely had the most space! The employees at Brookes and Shorey were fantastic!! Would definitely recommend renting through them and staying at the Islander!! "
Jul 28, 2011 - , Thompson Station, TN
"Family Getaway
the only thing I did not like was upon check in at noon, I was not able to pick up keys, I felt like if I trusted you w/ my credit card # for a $300 sec dep. you could trust me w/a key for 4 hours. I had to make a second trip to the office in heavy traffic at 5pm for the keys. I requested 2 keys, I received 1 key in the lock box. upon calling the next day to ask if someone in cleaning or maint. could drop off the the key I was told NO, HOWEVER the wonderful lady, Mary Ann called me back Immed. and brought the key to me. I assure you, she saved the relationship w/ your company. I appreciate her attitude very much and suggest she share that attitude w/ some of the folks that ans. the phone. thanks "
Jul 27, 2011 - Glen W., Wellington, AL
"
Had a great time, very relaxing , and location was awesome!"
Jul 11, 2011 - KRISTI H., BERRYVILLE, AR
"
We have been comming to the Islander for several years! The property and the rooms have always been great! The only thing I wish would change is that the windows need shades or curtains to make the rooms darker. When on vacation most people don't want to be woke up at 5:30 with the sun comming in."
Jun 22, 2011 - Terry R., Farmerville, LA
"
"
Jun 01, 2011 - karla w., Ardmore, AL
"Two very fortunate seniors
Could use another chair or 2 in the living area.Also lamps need replacing.We store most all plastic plants upon arrival to rid the condo of dusty 'sad' plants and trees. Don't understand the reason for these. This gives little room in 2 closets.Balcony furniture is a pleasure,as is the new sofa Would like to stay an extra week or 2 if possible, if the winter rate is in effect in'12 Mother Nature provided the nicest weather ever, these last few weeks. Have enjoyed 12 yrs in this emerald paradise
Jim&Mary Ellen S Kindly correct our address to 67 CONISTON rd AMHERST NY There are 2 misspellings in our present address "
Mar 17, 2011 - Jim S., Amherst, NY
"A nice quiet place
I liked the condo. I would really have liked having sun umbrellas at the pool, because it was like a frying pan in the daytime. The property seems a little old and worn overall. The main disappointment was the green algae in the water all week, but that isn't your fault."
Sep 19, 2010 - Anne B., Nevada, MO
"
master bedroom bed was very firm"
Aug 24, 2010 - James B., Troy, Al
"Why I stayed there and why I would reconsider next time
I have often booked with your company in the past and I found the Islander a good place. I'd never stayed there before. However I purchased insurance because i was taking my dad, 87 and in-laws (81 and 83) as well as my wife and two kids. after the big floods in Nashville i had to rebook for later in the summer, which was no problem. Then, a month before we came, i called to cancel because of the reports of oil on the beaches. I was told I needn't cancel, that I could cancel right up until the last minute. So I agreed to stay booked. In the interim period I had a serious car wreck, and the reports of oil continued, with warnings from Escambia county web site, etc. Also, with all of the problems with the flood and car wreck, I decided we probably shouldn't go and since I was told I could cancel right up until the last minute, I called. The young woman who handled my request was very kind. Mr. Shorey or Mr. Brooks, I'm not sure which one,then got on the phone and told me there was no way I could cancel, that the policy had changed and that if I did not come, I'd lose my money. He was very rude. And I also checked with the insurance company, which said I'd have to file typical, long paperwork. Since insurance companies have not been helpful to me in the flood and in the wreck (I was t-boned by a driver who ran a light) I had no faith that would work. So I decided the only thing to do was to come down there, since I was going to lose my money if I didn't. The stay in general was good, the facilities nice. However, the last day of our stay there was an eyeopener: A large group from New Orleans turned the pool area into an adults-only drunken party that went on way into the night, making it almost impossible to sleep. Since there was no security on site, I didn't know what to do other than sit there and fume about how a trip that was ill-destined in the first place was ending on a sour note. Yes, it is a great place. And all of the office workers at Brooks and Shorey are "
Aug 09, 2010 - , NASHVILLE, TN
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Aug 05, 2010 - Steve R., McKinney, Texas
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We love the Islander. We have stayed there each summer for about 20 years. Only thing is there needs to be some ventilation in the elevators. Other than that we had a great time as usual."
Aug 04, 2010 - Danielle S., Slidell, LA
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Jun 19, 2010 - , Forsyth, GA
"Nice place, but bring extra light bulbs and air freshener!
One of the closets in the master bedroom smelled like urine. We had to keep it closed at all times because the smell was so strong. The oven handle was broken, which was a pain. Some of the light bulbs were missing in the lamps."
Jun 08, 2010 - , Lafayette, Louisiana
"Best place ever!
We had a wonderful time at this property. It has an amazing view and the accomidations were outstanding. We are definately coming back again."
Jun 04, 2010 - Monique S., Clarksville, TN
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May 23, 2010 - Paula S., Glen, MS
"Ft. Walton Beach is one of our favorite vacations. The first 3 days were cool and stormy so we could not do a lot outdoors. There is a lot of wonderful things to do in the area. We will definitely come back.
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May 10, 2010 - Maryann H., Kettering, OH
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Apr 12, 2010 - Melissa W., florence, al
"We love this property, We have coming here for 6 years now. The condos are very clean and have everything in them that you will need except for your own clothes. we will definately keep coming here for the Thanksgiving holiday
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Dec 15, 2009 - DIANE Q., GULFPORT, MS
"Great place and plenty of room. We really felt like it was a home away from home.
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Sep 21, 2009 - Dean R., Memphis, Tennessee
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Sep 12, 2009 - Elizabeth F., Washington, LA
"Need new Tv due bad Closed Captioned hard to read
Sofa smell bad need shampoo and need new TV due bad and hard to read closed captioned. Other rest really neat and enjoyed that place too"
Aug 19, 2009 - Emie S., Mobile, AL
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Aug 02, 2009 - , Des Moines, IA
"Very nice
Very nice place to stay. Very roomy, and comfortable beds. Although the pool was never open at the time posted. Sometimes it would be and hour and a half later."
Jul 27, 2009 - Doug J., Myanrdville, TN
"Awesome
This resort made my vacation what every vacation should be. Will definitely stay again."
Jul 21, 2009 - MONICA T., pisgah, al
"Islander
We truly enjoyed the Islander. Thank you for your help."
Jul 14, 2009 - Julie M., Sunshine, LA
"Vacation/Wedding Trip to the Islander Resort
My family has been staying at the Islander with Brookes and Shorey for about 6 or 7 years. We have always been very please with everything. Only once were we upset that the condo we had reserved sold before our stay and we had to change condo's but we were given the penthouse at another location and in the end it was great. This trip was for our vacation and for my son's wedding that took place on the beach 6/27/09 with the reception in the lobby of the Islander that evening. EVERYTHING and EVERYONE was GREAT!!! The employees were awesome. (I will give a shout out to Aaron and I think his name is Jimmy? He is the morning guy!!) The only thing that I was disappointed with was the room. All of the rooms that we have used have been decorated and painted to feel like you were in a top notch place. But the condo 7010 was not. Furniture was looking shabby and the walls need painting and there was alot of greenery that was old and dusty. With us having pictures taken with the bride and groom in these rooms -I was disappointed that it looked so bad. And also the remote to the 3rd bedroom did not work - we changed the batteries and that was not the problem. Also the sliding glass door had a handle that one of the screws was stripped and was just attached by one. The screw kept coming out. And one more thing the tile floors were in bad shape - they were all scratched up with black marks. We look forward to coming back again next year. It would be nice to get some kind of discount with being a frequent visitor!!! It was nice to have a place that for my son and daughter-n-law can come back to and remember having their wedding on the grounds. Thanks for everything! Pam Barnes"
Jul 01, 2009 - , Dora, Alabama
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Jun 23, 2009 - , Mobile, Alabama
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Has a great vacation as usual. Everything was perfect. Management and staff at always do a great job of taking care of us. Thanks again. Fred Durst"
Jun 22, 2009 - Fred D., Union, KY
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wonderful rental...would stay again...only small complaint, the elevators were PAINFULLY slow. that said, highly recommend it!!!"
Jun 08, 2009 - , Westmoreland, TN
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Mar 17, 2009 - Wayne J., Waukesha, WI
"The room needed renovating.
The carpet was obviously worn and the paint was needed refreshed. The overall cleanliness was lacking. The size and location are great, just spruce the unit up again. It would have to undergo a renovation before I would stay there again. The people at Brooks and Shoreyi were kind and helpful. I guess I didn't ask enough questions regarding the upkeep of the unit."
Oct 13, 2008 - , Owens Cross Roads, AL
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Overall wonderful; few comments:
1. pillows were hard
2. ice maker had no ice -- even after a day it never made much
3. Check in not at condo was inconvenient, particularly since we arrived early and were required to leave by 10am. Would have been great if option of picking up/dropping keys at office was permitted."
Sep 23, 2008 - Julie A., Dublin, CA
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Sep 11, 2008 - edward w., Bella Vista, AR
"EMERALD COAST BOWLING TOURNAMENT VACATION
WE LOVE TO COME TO FORT WALTON BEACH AND DO SO EVERY YEAR AT THE SAME TIME. "
Sep 04, 2008 - Joann S., Pooler, GA
"A Place to Return
This is the 3rd year we have stayed at a B&S resort in Ft. Walton. We will be back!"
Aug 18, 2008 - Jerry A., Lithia Springs, GA
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Aug 18, 2008 - Greg G., Henrietta, TX
"vacation trip
WE stayed there last year and don't know that we will come back. Though rules are necessary,we couldn't get to the beach a few times because gate locked after 7:00 am. The worker was a bit rude while at the pool. The pool tags are necessary but my son lost his the first day out in the ocean and my kids were asked to leave the pool a few times without the tag. It was much nicer to be able to check in at hte condo instead of elsewhere. NOt convenient if you needed any thing additional. We never had our internet access and just bought our additional supplies that were supposed to be provided. Too many people over the 4th but that is expected. "
Jul 07, 2008 - John and Candace R., Kansas City, MO
"Awesome!
We will come back next year!!! What a great vacation."
Jun 23, 2008 - kelli c., moore, ok
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